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ProShotCase Instructions & Warranty
PROSHOT DIVE CASE
Rated to the Depth of 130 ft / 40 m
PROSHOT TOUCH CASE
Rated to the Depth of 50 ft / 15 m
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Broken Phone Warranty Claim Form
Full Name
Email Address
Phone Number
Order Number
Where did you purchase your case from?
proshotcase.com
Amazon.com
REI Stores
West Marine Stores
Divers Direct Stores
Other
iPhone Model
Shipping Address
Can you tell where the case is leaking from?
Do you have Apple Care or insurance on your iPhone?
What is the extent of the damage to your iPhone?
What is your preferred payment method? (PayPal, Venmo, Check)
We take leaks very seriously and will definitely want to figure out where and why your case is leaking, so we can make sure it does not happen again.
ProShot Touch Case:
Please perform this quick leak test on your case to identify where the leak is coming from: First, f
ill up your entire case with water then close the bottom cap. Next, press firmly on the touch film, and if there is a leak you should see a small amount of water dripping out. Please attach a quick video below if you are able to figure out the source of the leak!
ProShot Dive Case:
Please perform this quick leak test on your case to identify where the leak is coming from: First, fill up your entire case with water then close the bottom cap. Ensure your o-ring piece and end cap are clean of any dried saltwater or debris. Next, shake your case and rotate it to locate the source of the leak. Please attach a quick video below if you are able to fig
ure out the source of the leak!
Please attach the leak test video result here
Upload File
Upload supported file (Max 15MB)
Submit Form
Thanks for taking the time to submit the claim for, we will be in touch with you shortly!
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